About Us

Our Store and Service Standards

To explain our approach to our store and service standards, the following rule applies: melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

To explain our approach to our store and service standards, the practical result is that our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

Our Product Focus

When reviewing our product focus, the applicable standard is that size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

How to Reach Us

For customer confidence in how to reach us, customers should understand that contact support@melinbro.shop or 512-680-8816 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinbro.shop

Phone: 512-680-8816

Physical address: 227 Manatee St, Suisun City CA 94585, United States