Payment Policy
Payment Policy
About Credit/Debit Card
For a straightforward understanding of about credit/debit card, the customer-facing rule is that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.
To explain our approach to about credit/debit card, the practical result is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.
Billing Accuracy, Taxes, and Credits
To explain our approach to billing accuracy, taxes, and credits, we apply this requirement: customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.
When reviewing billing accuracy, taxes, and credits, the customer-facing rule is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.
How to Reach Us
As part of our standards for how to reach us, the following rule applies: payment questions may be sent to support@melinbro.shop or 512-680-8816 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).
Card Authorization and Payment Security
For a straightforward understanding of card authorization and payment security, the applicable commitment is that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.
For a straightforward understanding of card authorization and payment security, our policy provides that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
Merchant Identification
Business name: melin
Trade name: melin
Email: support@melinbro.shop
Phone: 512-680-8816
Physical address: 227 Manatee St, Suisun City CA 94585, United States